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Author: cjriess

Customer Journey Driven IT Strategic Plan

October 22, 2018 cjriess Leave a comment

Successful companies today maintain a relentless focus on customers; doing everything possible to delight them at every opportunity. However Information…

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Software Shopping: A Recipe for Success – Part 5: Completing the Selection

June 25, 2017 cjriess Leave a comment

In Parts 1-4 of this series, we discussed shopping concepts, menu planning, ingredients lists, business scenarios, request for proposals (RFP’s)…

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Software Shopping: A Recipe for Success – Part 4: The RFP and Demo

June 14, 2017 cjriess Leave a comment

In Parts 1-3, we discussed some of the similarities between shopping for software and grocery shopping, and how to plan…

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Software Shopping: A Recipe for Success – Part 3: Analyzing Processes / Preparing Scenarios

May 26, 2017 cjriess Leave a comment

In Part 1, we talked about how to avoid cash register shock and surprises, and in Part 2 we talked…

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Software Shopping: A Recipe for Success – Part 2: Preparing the Shopping List

April 26, 2017 cjriess Leave a comment

In the last post, we talked about the similarities between software shopping and food shopping and the importance of preparing…

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Software Shopping: A Recipe for Success – Part 1: Avoiding Cash Register Shock and Indigestion

cjriess Leave a comment

I do most of the grocery shopping in my household. Throughout my career, I also have helped scores of clients…

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Announcing Riess Consulting, LLC

January 8, 2017 cjriess Leave a comment

  I am delighted and proud to announce the launch of Riess Consulting LLC. I’ve worked for the top middle…

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